What Should I Do First When I Discover a Water Leak at Home?

Discovering a water leak in your home or business can be stressful — but fast action can prevent thousands of dollars in damage. Whether it’s a burst pipe, ceiling leak, or hidden moisture behind your walls, the key is knowing what to do and who to call. If you’re located in Toronto or the Greater Toronto Area, 247-365 Restoration is here to help 24 hours a day, 7 days a week.

In this guide, we’ll explain the first steps to take after finding a water leak, how to minimize damage, and when to call in the experts for complete water damage restoration.

🚿 Step 1: Shut Off the Water

Your top priority should be to stop the flow of water. Locate your main shut-off valve (usually in the basement or mechanical room) and turn it off. If the leak is isolated (e.g., under a sink), you can shut off the localized valve to that fixture.

Shutting off the water quickly can prevent flooding and reduce the risk of structural damage or mold.

⚠️ Step 2: Turn Off Power to the Affected Area

If the water is near electrical outlets or appliances, shut off the power from your circuit breaker. Never walk into standing water if there’s a risk of electrical contact. Safety always comes first.

🔍 Step 3: Find the Source of the Leak

Check visible areas like under sinks, behind toilets, or near appliances. Some common sources of leaks include:

• Burst or frozen pipes

• Leaking roofs

• Faulty appliances (water heater, dishwasher, washing machine)

• Cracks in basement walls

• Overflowing toilets or tubs

If you can’t identify the source, call a leak detection expert. At 247-365 Restoration, we use non-invasive thermal imaging and moisture mapping tools to find the leak fast — without tearing apart your walls.

🧼 Step 4: Begin Water Removal and Protect Belongings

Use towels, a mop, or a wet/dry vacuum to begin removing standing water. Move valuables, electronics, and furniture out of harm’s way. The sooner you act, the more you can save.

🚨 Experiencing a water leak? Call 247-365 Restoration at 416-657-2222 for 24/7 emergency water cleanup in Toronto and the GTA.

📸 Step 5: Document Damage for Insurance

Take clear photos and videos of all affected areas — floors, walls, ceilings, furniture, and electronics. This documentation is essential when filing an insurance claim. Be sure to save receipts from any emergency repairs.

👷 Step 6: Call a Professional Water Damage Restoration Company

Even small leaks can cause major damage if moisture remains trapped behind walls or floors. That’s why it’s important to call certified restoration professionals who can:

• Extract water thoroughly

• Dry and dehumidify the space

• Prevent mold growth

• Restore your property to pre-loss condition

At 247-365 Restoration, we specialize in 24/7 emergency water damage cleanup, leak detection, and full property restoration for both homes and businesses.

🔎 Signs of a Hidden Water Leak

Not all leaks are visible. Watch for:

• Sudden spikes in your water bill

• Musty or moldy smells

• Stains on ceilings or walls

• Warped floors or bubbling paint

• Mold growth in corners or along baseboards

If you suspect a hidden leak, don’t wait. Our team offers fast leak detection services in Toronto and nearby cities.

🌱 Does a Water Leak Cause Mold?

Yes — mold can begin to grow within 24 to 48 hours of a water leak. Left untreated, mold can affect your health, damage building materials, and spread behind walls. At 247-365 Restoration, we offer professional mold inspection and remediation services to keep your home safe.

🏠 Is Water Leak Damage Covered by Insurance?

Generally, sudden and accidental leaks (like a burst pipe or appliance failure) are covered by most homeowners’ insurance policies. Slow leaks or damage from poor maintenance, however, may not be covered.

We assist clients by:

• Documenting the damage

• Coordinating with your insurance adjuster

• Providing detailed restoration reports

Our goal is to make the claims process as easy as possible for you.

⏱️ How Long Does Restoration Take?

The duration depends on the severity of the leak. Minor leaks may be resolved in 2–3 days. Major leaks involving structural drying, mold treatment, or flooring repairs may take up to a week or more.

We use industrial air movers, dehumidifiers, and thermal moisture detection to ensure your space is completely dry before restoration begins.

🛡️ Tips to Prevent Future Water Leaks

Avoid repeat disasters by following these simple steps:

• Schedule annual plumbing inspections

• Install water leak alarms under sinks and appliances

• Check your roof and eavestroughs regularly

• Watch your water bill for unexpected spikes

• Repair cracks in walls or foundation quickly

Proactive maintenance can prevent thousands in potential damage.

A water leak is never convenient, but it doesn’t have to be a catastrophe. The key is acting fast, protecting your home, and contacting trusted professionals for help.

At 247-365 Restoration, we provide 24/7 water leak repair and emergency restoration services across Toronto and the GTA. Whether it’s day or night, weekday or holiday — we’re ready to respond within minutes.

📞 Call 247-365 Restoration at 416-657-2222 for immediate emergency water damage help. Fast response. Complete restoration. Peace of mind.