Service Booking Policy
Effective Date: July 6, 2026
247-365 Online Services allows customers to conveniently submit booking requests for selected professional services. This Service Booking Policy explains how appointments are requested, reviewed, confirmed, and managed.
1. Online Booking Requests
Submitting a booking request through our website does not automatically schedule an appointment.
All requests are reviewed by our scheduling team before confirmation.
A booking is considered confirmed only after you receive confirmation from 247-365 Restoration Corp.
2. Appointment Confirmation
After receiving your booking request, our team may contact you to:
- Confirm your preferred date and time
- Verify service details
- Confirm the property location
- Answer any questions
- Finalize your appointment
Appointment availability depends on technician schedules, service demand, travel time, and emergency priorities.
3. Appointment Availability
While we make every effort to accommodate your requested appointment time, specific dates and times cannot be guaranteed until confirmed.
Alternative appointment options may be offered when necessary.
4. Customer Information
To process your booking, we may request information including:
- Name
- Phone number
- Email address
- Property address
- Type of service requested
- Additional property details
Providing accurate information helps us schedule your appointment efficiently.
5. Property Access
Customers are responsible for ensuring our technicians can safely access the property at the scheduled appointment time.
If special access instructions are required, please provide them during the booking process.
6. Appointment Changes
Appointments may be rescheduled by either the customer or 247-365 Restoration Corp. when necessary.
We will make every reasonable effort to notify customers as early as possible regarding any scheduling changes.
7. Emergency Services
Emergency restoration services are prioritized based on urgency.
During periods of high emergency demand, scheduled appointments may require adjustment.
If changes are necessary, our team will contact affected customers as soon as reasonably possible.
8. Missed Appointments
If you are unavailable at the scheduled appointment time, please notify us as soon as possible so we can reschedule your visit.
At this time, 247-365 Restoration Corp. does not charge missed appointment fees; however, repeated missed appointments may affect future scheduling priority.
9. Service Areas
Appointments are available only within our designated service areas.
Availability may vary depending on technician coverage and travel requirements.
10. Contact Us
If you have questions regarding your appointment or booking request, please contact 247-365 Restoration Corp. through our Contact page.