Refund & Cancellation Policy
Effective Date: July 6, 2026
At 247-365 Online Services, we strive to make booking professional services and requesting equipment rentals as simple and convenient as possible. This Refund & Cancellation Policy explains how booking requests, cancellations, and refunds are handled.
1. Booking Requests
All online bookings submitted through this website are considered service requests only.
Submitting a request does not guarantee an appointment, technician availability, or equipment reservation.
A booking becomes confirmed only after a representative of 247-365 Restoration Corp. contacts you and confirms the appointment or rental details.
2. No Online Payments
At this time, 247-365 Online Services does not collect online payments for service bookings or equipment rental requests.
Because no payment is collected during the online booking process, refunds are generally not applicable.
Payment arrangements, if required, will be discussed during the booking confirmation process.
3. Cancelling a Booking Request
You may cancel your booking request at any time before it has been confirmed by contacting our team.
There is currently no cancellation fee for cancelling an unconfirmed booking request.
4. Cancelling a Confirmed Appointment
If your appointment has already been confirmed, we kindly ask that you notify us as soon as possible if you need to cancel or reschedule.
Providing advance notice allows us to better serve other customers and efficiently manage our scheduling.
At this time, 247-365 Restoration Corp. does not charge cancellation fees for confirmed appointments.
5. Equipment Rental Requests
Equipment rental requests are subject to equipment availability and confirmation by our team.
You may request to cancel a rental before the reservation has been finalized.
If equipment has already been prepared, scheduled for delivery, or reserved specifically for your request, we may contact you to discuss available options.
6. Refunds
Since online payments are not currently accepted through this website, refunds are generally not applicable.
If payment is collected through another approved method following booking confirmation, any refund will be handled in accordance with the agreement made between you and 247-365 Restoration Corp.
7. Changes to Appointments
Customers may request changes to:
- Appointment date
- Appointment time
- Service details
- Property address (where applicable)
All changes are subject to technician availability and scheduling.
8. Emergency Services
Emergency restoration services are scheduled based on urgency and technician availability.
Appointment times for emergency services may change due to active emergencies, severe weather, traffic conditions, or other operational requirements.
Our team will make every reasonable effort to keep customers informed of any scheduling changes.
9. Future Policy Updates
As our online booking platform continues to grow, this Refund & Cancellation Policy may be updated to reflect new services, online payment options, or revised business practices.
The latest version published on this website will always apply.
10. Contact Us
If you have questions regarding cancellations or booking requests, please contact 247-365 Restoration Corp. through our Contact page.